Help & Support

Welcome to ITAA Platform support

Find the guidance you need to manage your account and connect with the global community. Browse our featured articles below to get started or to resolve common access issues. If you cannot find the answer you are looking for, please use the contact form at the bottom of this page to reach our support team directly.

Accounts and access

Manage your login, password resets, and profile settings. Find help with technical access issues and security updates.

Creating your ITAA Platform account

Join the ITAA Platform community and access the Member Directory and The Script. Follow these simple steps to set up your account today.

Resetting your ITAA Platform password

Recover your ITAA Platform password using your registered email. Follow our step-by-step guide to receive a verification code and regain access.

Managing your account settings

Update your name, contact email, and password in the Account settings section to keep your ITAA Platform profile accurate and secure.

Troubleshooting common login issues

Resolve login errors, verification issues, or hCaptcha problems on the ITAA Platform with these simple troubleshooting steps and solutions.

Global Directory

Learn how to build your professional profile, adjust visibility settings, and search for TA professionals globally.

Participating in the Global Directory of Transactional Analysis Professionals

Join the Global Directory of Transactional Analysis Professionals by setting up your public profile and adjusting your privacy visibility settings.

Selecting the right profile picture for your account

Learn how to choose a professional photo for the ITAA Platform. Follow these tips for the perfect circular crop and ensure your image uploads correctly.

The Script

Access submission guidelines, editorial standards, and infographic requirements for our international TA publication.

Author Playbook for The Script

Master the editorial standards for The Script. Learn about our AP and APA style requirements, submission deadlines, and digital optimization.

Submitting an article to The Script

Learn how to contribute to The Script, one of the most traditional publications in Transactional Analysis, and review our submission guidelines.

Infographic guidelines for The Script

Follow these professional standards for layout, typography, and accessibility when creating infographics to support your articles in The Script.

Defining editorial quality for The Script

Learn the professional standards of newsworthiness and how to choose the right channel—The Script or social media—for your community news.