Legal

Terms of Use

Jenny Wilson
4 Mar, 2022
8 min read

Effective Date: October 24, 2025
Last Updated: October 24, 2025

1. Introduction

The ITAA Platform is an official communication and interaction channel operated by the International Transactional Analysis Association (ITAA), a nonprofit corporation organized under the laws of the State of California, United States, with its principal office at 2700 East Foothill Blvd., Suite 209, Pasadena, CA 91107, USA.

These Terms of Use ("Terms") govern the access to and use of the ITAA Platform and its related services ("Platform"). By using or registering on the Platform, you agree to be bound by these Terms and all applicable laws and regulations.

2. Purpose and Scope

The ITAA Platform provides communication and information services to users and members of the Association. Access to content and features may vary according to the user’s registration status:

  • Public access: available to all visitors.
  • Registered users: access granted upon account creation and email verification.
  • Members: access to exclusive content and functionalities based on membership status or subscription level.

3. Eligibility and Registration

To access restricted features, users must register and provide the following information:

  • First name;
  • Last name;
  • Valid email address;
  • Password;
  • Email verification confirmation.

The ITAA may deny or revoke access if the provided information is false, incomplete, or violates applicable law or these Terms.

4. Account Security

Users are responsible for maintaining the confidentiality of their credentials and for all activities under their accounts. Any unauthorized use must be immediately reported to support(at)itaaworld(dot)com. The ITAA is not liable for losses resulting from unauthorized access when the user fails to maintain adequate security.

5. Privacy and Data Protection

The ITAA processes personal data in compliance with:

  • The California Consumer Privacy Act (CCPA) and relevant U.S. privacy regulations;
  • The General Data Protection Regulation (EU) 2016/679 (GDPR) for users located in the European Economic Area;
  • The Lei Geral de Proteção de Dados (LGPD – Law No. 13.709/2018) for users located in Brazil.

Personal data collected during registration (first name, last name, email, and password) is used solely for account creation, communication, and security verification.
User data will not be made public unless the user explicitly chooses to display it in their public profile.

Full details on data handling are provided in the ITAA Privacy Policy.

6. Communications and Notifications

Upon registration, your email address will automatically be added to the ITAA’s distribution list for Platform-related communications.
You may opt out at any time by updating your preferences in your user profile or by following the unsubscribe instructions in the emails.

To ensure proper receipt of communications, we recommend adding the following addresses to your trusted sender list:

  • support(at)itaaworld(dot)com
  • notifications(at)itaaworld(dot)com
  • updates(at)itaaworld(dot)com

7. Direct Messaging Service

The Platform allows users to receive direct messages through a public profile contact form, if they choose to enable this option.
Senders are not required to be registered on the Platform; however, messages are relayed through an authenticated ITAA sender system and include the sender’s provided email address.

The ITAA implements reasonable spam and abuse prevention measures but cannot guarantee that all unsolicited or unwanted messages will be filtered.

8. Content Submission and User Conduct

Users may submit suggestions or content through designated forms. Specific submission rules are published on the relevant page.
By submitting content, users grant the ITAA a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute the material for organizational purposes.

Users must not upload or share any content that:

  • Violates copyright, privacy, or intellectual property laws;
  • Contains false, defamatory, or discriminatory statements;
  • Includes viruses, spam, or malicious code.

9. Cookies and Tracking

The Platform uses cookies and similar technologies to enhance user experience and analyze usage.
Users can manage consent preferences at any time through the cookie management tool available on the site.
All tracking complies with GDPR and LGPD requirements for transparency and consent.

10. Intellectual Property

All content on the ITAA Platform—including logos, text, graphics, and software—is owned by the ITAA or its licensors and is protected under international copyright and trademark laws.
Reproduction or redistribution of materials without prior written consent from the ITAA is strictly prohibited.

11. Limitation of Liability

The Platform is provided “as is” without warranties of any kind, whether express or implied.
The ITAA does not guarantee uninterrupted or error-free operation, nor that communications will be free from unauthorized access or spam.
In no event shall the ITAA, its officers, or affiliates be liable for indirect, incidental, or consequential damages resulting from use or inability to use the Platform.

12. Jurisdiction and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Users located in the European Union or Brazil retain their rights under the GDPR and LGPD, respectively, concerning data protection and privacy.

Any disputes arising from these Terms shall be submitted to the competent courts of Los Angeles County, California, USA, unless mandatory consumer protection laws dictate otherwise.

13. Modifications

The ITAA reserves the right to amend these Terms at any time. Updates will be posted on the Platform with a revised “Last Updated” date. Continued use after modifications constitutes acceptance of the revised Terms.

14. Contact Information

For questions, requests, or complaints regarding these Terms or the Platform, users may contact:

International Transactional Analysis Association (ITAA)
2700 East Foothill Blvd., Suite 209
Pasadena, CA 91107, USA
Email: support(at)itaaworld(dot)com
Website: https://itaaworld.com

Jenny Wilson
4 Mar, 2022
8 min read